As a Regional Recovery Supervisor at FINCA Microfinance Bank Ltd, I leverage my skills in portfolio management and customer relationship to ensure the recovery of non-performing loans. I conduct weekly portfolio reviews, submit monthly charge-off recommendations, and negotiate with customers for possible recoveries. I also maintain daily visit logs and coordinate with the recovery department to achieve assigned monthly targets.
Previously, I served as a Collection Officer at U Microfinance Bank, where I consistently exceeded performance expectations and received multiple recognitions, including
Champion of Q2-2023
Champion Award South-01 Region 2023
Champion of Q2-2024
President Award Star Performer of the Year 2024
With over three years of experience in the microfinance industry, I have developed strong skills in client relationship management, team building, and portfolio management. I hold a Bachelor of Commerce degree from Shah Abdul Latif University Khairpur and a Diploma in Information Technology from SBTE Karachi. My goal is to contribute to the growth and stability of the organization by effectively managing and recovering loan portfolios.
Conduct weekly portfolic reviews to ensure proper loss prevention or loss mitigation. Submit monthly charge-off recommendations for management review and approvalDealing with write off customers.Portfolio managementMaintain daily visits log sheetDually coordinate with recovery departmentField visits of assigned write off customersNegotiation with customers for possible recoveriesTo achieve assigned monthly targetAssist team for write off recovery.
NPL Loan Portfolio Managing, Recover Overdue payment From Clients, negotiating with clients and handling difficult situations have helped me to establish positive relationships with customers while ensuring the bank's profitability.